Our clients rely on us to address their complete technology lifecycle, including assessment, design, validation, planning, procurement, implementation, management, and financing.
By identifying the root causes of technology and process breakdowns and providing a highly informed, independent perspective, we are able to deliver superior ROI to increase the profitability of your business.
SFDATA’s spectrum of Enterprise End User Computing Offerings includes the following:
Windows 7 Migration
Windows XP will retire on 8 April 2014, and the migration to Windows 7 is not without challenges or expense. According to Gartner, the costs per PC migrated are projected to be between $1,000 and $2,500. SFDATA can help you cut this in half, and create a long-term ROI as a secondary outcome. We accomplish this by leveraging the latest in end user behavioral analysis, and by using targeted automation with virtualization. Let us help you shift this naturally occurring business expense into a long-term investment, saving you money in software licensing, hardware, and labor. Turn your expense into real ROI. SFDATA knows how and wants to help.
Security
“It (enterprise security) is a paper tiger.” – O-7, DoD Intelligence Directorate, Nov. 2011. SFDATA can help. Let us show you a variety of options within the Microsoft suite, open source and 3rd party vendors like IBM Tivoli Endpoint Manager that can help you secure your endpoints. While we can never be perfectly secure in an interconnected planet, we must do more than hope our data is safe because it is behind a firewall. If your intellectual property has real monetary value, or if compromised, could substantially damage your institution, it serves your organization’s long-term interest to safeguard your information and devices across your infrastructure.
Managed Services
SFDATA will build your next generation of technology today. Given your budgetary constraints, we provide high-level enterprise services quickly, because our key objective is creating customer value.
SFDATA Managed Services are available 24 x 7 x 365. Managed Services are offered on a comprehensive or an a la carte basis to meet your needs and include system architecture, implementation, maintenance, documentation, recovery, integration services.
Our specializations include application integration and servicing heterogeneous environments (HP-UX, Linux, Windows, etc.).
End User Consulting
The SFDATA approach to EEUC is proactive; focus on achieving the results of end-user satisfaction and reducing costs. We work backwards and build systems and processes which accomplish these goals. The “holy grail” in EEUC is in machines that run quickly, fail infrequently, and when an outage occurs, are readily restored. We have facilitated the architecture, engineering, support and helpdesk functions with some of the world’s largest financial institutions.
We have achieved 4.8 out of 5.0 in customer satisfaction ratings over 100 months within one of the world’s largest companies, and achieved the capacity to restore a downed remote laptop in 24 hours. Let us show you how! By creating an attitude of service, and by putting in place tools and processes which provide visibility and mitigate and control naturally occurring failure, you can achieve high levels of customer satisfaction and lower your total end-user computing costs.